Challenges
Who can access this feature:
- Optional feature, available upon request
- Anyone with the Challenges permission
Challenges in Refresh let you motivate and reward employees for participating in meaningful activities—whether it's reading something, exercising, or filling out a survey.
You can create and schedule challenges, choose who can participate, set timeframes, and award points for completion, all while keeping motivation high.
Examples of Challenge activities
Here are just a few ideas of what you can turn into a challenge:
- Reading an article
- Reaching a fitness goal
- Watching a training video
- Sending a rave to a co-worker
- Attending an event, workshop, or class
Challenge setup options
Each challenge includes settings for:
- Goal: What participants need to do to complete it.
- Timeframe: Fixed dates, ongoing, or looking back.
- Availability: Who can see and participate (based on groups, teams, or tags.
- Award points: Choose how many points are given upon completion.
Challenge types
You can create three main types of challenges in Refresh, outlined below.
App Views
Set up a challenge to encourage employees to engage with specific content in the app, like a video, news, or written content.
Self-Reporting
Let users complete a form to confirm they’ve completed an activity, such as reading a book, doing yoga, or volunteering. Optionally, request additional proof, such as a photo or signature.
Step Tracking
Set physical activity goals, such as daily step counts, tracked via device sensors (like Apple Health or Google Fit).
Use templates from the Playbook
Jump-start your program with ready-to-go challenge templates, including:
- 5,000 steps a day: Create a step count goal of 5,000 steps or more.
- Read all about It: Post to the newsfeed and get employees to read it.
- Get to class: Use this to encourage attendance at a class or event.
- Office friend: Encourage employees to recognize a co-worker.
How Challenges appear in the app
Employees can access the challenges section from the homescreen to view:
- Active and upcoming challenges
- Their completion status and rewards
- Placement and leaderboards (via the Leaders tab)
Click below (Mobile or Desktop) to see how they appear in the app.

Clicking on each tab displays the following:
- Personal: Shows their personal placement and score.
- Leaders: Displays the top 10 participants with their placement and score. For solo challenges, scores aren’t shown. If there are more than 10 leaders, only the total number of participants appears.
- Time period: Displays leaders by day, week, month, or year for recurring challenges, or the start and end dates for custom periods.
How do I control the visibility of a challenge?
Setting Show/hide dates dates lets you control when a challenge appears and disappears from the challenges section.
