Guide
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Engagement
Engagement options

Challenges

6min

Who can access this feature:

  • Optional feature, available upon request
  • Anyone with the Challenges permission

Challenges in Refresh let you encourage and reward employee participation in activities you choose. Create and schedule Challenges, choose participants, and set dates.

Reward employees with points for completing goals, keeping motivation high.

Examples

Examples of Challenge activities include:

  • Reading an article
  • Reaching a fitness goal
  • Watching a training video
  • Sending a Rave (recognition) to a co-worker
  • Attending an event, workshop, or class

Options

Every Challenge lets you select the following:

  • Goal: What participants need to do to complete the Challenge.
  • Timeframe: Whether a fixed period, ongoing, or looking back.
  • Availability: Who it is visible to, such as specific Groups or Teams. (See Segmentation & visibility.)
  • Award points: Give points upon completion.

Types

Challenges in Refresh can be completed through:

App Views: Set up a Challenge that requires employees to engage with specific content the app, like Focus Content, Media, News, Notices, or events.

Self-Reporting: Create a Challenge that employees report on and verify they have completed by completing a form. Optionally, request additional proof, such as a photo or signature. The Challenge can be whatever you choose, such as swimming laps, doing yoga, or reading a book.

Step Tracking: Set activity goals, such as daily step counts, tracked via a device sensor.

Templates

The Playbook provides ready-to-go templates, including:

  • 5,000 steps a day: Create a step count goal of 5,000 steps or more.
  • Read all about It: Post to the newsfeed and get employees to read it.
  • Get to class: Use this to encourage attendance at a class or event.
  • Office friend: Encourage employees to recognize a co-worker.

Challenges view

Users can access the Challenges section from the homescreen to view details, such as placements, and scores.

Below, select Mobile or Desktop, to see how a Challenge appears when the Leaders tab is selected.

Mobile (app or web)
Desktop (web)
App View Challenge
App View Challenge


Clicking on each tab displays the following:

  • Personal: This shows their personal placement and score.
  • Leaders: This lists the top 10 leaders with their placements and scores (not visible in Solo Challenges).
  • Time period: This displays leaders by day, week, month, or year for recurring Challenges, or the start and end dates for custom periods.

How do I control the visibility of a Challenge?

Setting Show/hide dates dates allows you to control when a Challenge appears and disappears from the Challenges section.