Guide
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Engagement options
Challenges

Scores, wins, & completions

8min
users earn credit when they complete specific activities related to a challenge goal viewing a trigger, like watching a video taking steps submitting a form, verifying the goal was completed these activities form the basis for the scores they receive, and determine whether they successfully complete the challenge goal a note on scores vs points scores are automatically given to everyone in a challenge for completions and wins , within the timeframe of the challenge points are tied to rewards and awarded only when selected in the challenge setup you can award points for completions, wins, and raves, which users can then collect over time, give away, or redeem for rewards you've set up in the challenge summary t he number of points a completion is worth is displayed under point reward the place and scores of all users invited to a challenge are listed to view scores, placements, and submissions, see view scores & submissions docid\ lqcqwcgu3hew6o9tcxz4k how a challenge is won in a challenge, the aim is to do the selected activity the specified frequency or total number of times within a fixed timeframe or period, known as the challenge goal when this goal is achieved, it counts as a completion the user with either the highest score or who gets a completion within the timeframe, wins the challenge scoring scoring begins on the challenge's start date each time users view a trigger, take steps, or self report via a form, they increase their score, moving them toward a completion and a possible win for example, if the challenge goal is to "visit yoga video at least three times each day, between 9/18 and 9/28", three views are required every day, to get one completion between 9/18 and 9/28 in this case, a completion is also a win everyone invited to a challenge receives a score, regardless of whether they participate, even if it's a zero or incomplete can users get credit for exceeding a goal? no credit is given for exceeding the goal, whether it's extra views or steps, or completing the form multiple times types of scoring the type of scoring, whether yes/no, a percentage, or a whole number, is determined by the calculation type selected in the challenge setup this is shown in the table below calculation scoring type description at least once yes (complete) or no (incomplete) the activity must be done at least once within the period, to get a yes (complete) daily consistency percentage the activity must be done the number of times you set, every day, to get one completion total whole number (+1 per step or trigger view) the activity must be done the total number of times you set, within the period, to get one completion completions & wins one or multiple completions could be required to win, depending on how a challenge is set up but, even if someone gets multiple completions, they could be surpassed by those with a higher score the number of completions a user can get credit for in a given challenge, depends on the timeframe and period in the setup, as shown below timeframe period number of completions possible custom fixed start to end date one recurring daily, weekly, monthly, yearly one every day, week, month, or year rolling lookback the number of days, weeks, or months you set one every number of days, weeks, or months you set custom fixed in a custom fixed timeframe, only one completion or win is possible scores are counted at the end date of the challenge for example if the goal is to walk 5,000 steps every day (calculation type daily consistency ), for a fixed seven day period, even if employees walk six out of seven days, they will not receive a completion their final score would be 86% if the goal is to view something a total of ten times (calculation type total ), but employees fall short at six views, they will not receive a completion the final score would be 6 recurring i n a recurring timeframe, one completion or win is possible each day, week, month, or year, depending on the period selected scores are counted per period and reset at the end of each period for example if the goal is to swim ten laps, verified through a form, once weekly (calculation type at least once ), scores are counted each week and reset every monday morning if employees miss a week, this is not counted in their score for the following week the score would be no (incomplete) for the weeks they miss rolling lookback in a rolling lookback timeframe, one completion or win is possible per number of days, weeks, or months, you selected, counting backwards from the current day for example if the goal is to have viewed a piece of content five times, looking back seven days from the current day (calculation type total ), viewing it four times falls short of a completion the score would be 4 how do i use existing content in a challenge? scoring in a recurring challenge is always retroactive so if a form was active before you started a self reporting challenge, users will get credit if they already completed the form the same applies to an app view challenge, if they previously viewed the content however, in a custom fixed timeframe, scoring isn't retroactive