Check content visibility
4 min
Wondering why your content isn't displaying? Here's a checklist to quickly troubleshoot visibility problems.
Have you selected the correct begin and end dates?
Scheduling within content
To verify the begin/end dates:
- Go to the list view of your items and locate the Begin/end dates column. Verify these match the timeframe you want it visible for.
- If needed, select the item to edit the dates under Scheduling.
Have you specified hide/show dates for a challenge?
Hide/show dates within a challenge
When setting up a challenge, you can control when it’s visible to users by setting show/hide dates, separate from the scoring period.
To check or update these dates:
- Navigate to Engagement ➤ Challenges and review the Shows/hides columns.
- If needed, select the Challenge to edit the dates.
If none are set, the challenge appears immediately upon saving.
- For a custom-fixed challenge, it's immediately visible and shows when the scoring period is going to start and end.
- For a recurring or rolling lookback challenge, scoring starts immediately.
Do your content and challenge dates match up?
Show/hide dates apply only to the challenge itself, not the associated content (e.g., media or focus content). The visibility of tied content depends on its own begin/end dates and whether it is enabled.
