Check content visibility

wondering why your content isn't displaying? here's a checklist to quickly troubleshoot visibility problems begin/end dates have you selected the correct begin and end dates? to verify the begin/end dates go to the list view of your items and locate the begin/end dates column verify these match the timeframe you want it visible for if needed, select the item to edit the dates under scheduling hide/show dates have you specified hide/show dates for a challenge? when setting up a challenge, you can control when it’s visible to users by setting show/hide dates, separate from the scoring period to check or update these dates navigate to engagement ➤ challenges and review the shows/hides columns if needed, select the challenge to edit the dates do your content and challenge dates match up? show/hide dates apply only to the challenge itself, not the associated content (e g , media or focus content) the visibility of tied content depends on its own begin/end dates and whether it is enabled content status is the content enabled? in the list view of your items, check the far right column if enable is displayed, then your item is currently disabled to enable the content, do one of the following click enable this will override the existing scheduling edit the content item and change the scheduling display tags have you set up a display tag for each section or set? to check this in the layout editor, open the section's settings for more details, see add & edit sections ensure filter by display tag is toggled on and a tag is selected if varying the section by user assignment, check this for each set, making sure each tag is unique click save important! when varying a section by user assignment, each set needs its own unique display tag learn more at use display tags to place content docid\ ujatyxejpxkiv29 xx1r have you assigned a display tag to the content, either within the content or by placing it in the layout? to ensure your content has a display tag go to your list of content items (e g , forms) and select one from the list scroll to the menu appearance section, and check that the correct display tag is selected for more details, see use display tags to place content docid\ ujatyxejpxkiv29 xx1r what display tags should i expect to see? the display tags available to you are based on your admin level, reflecting what you also see in the admin ➤ tags ➤ display menu availability have you selected the correct groups, teams, or user tags? to check your content has the correct availability on the dashboard, go to the list of your content items (e g , forms) and review the availability column if needed, select an item to make changes and save how is content visibility determined by groups, teams, or user tags? if only the top level is selected, everyone sees the content if only specific teams are selected, everyone else is excluded from seeing the content, except those in the teams if both teams and user tags are selected everyone in those teams and with those user tags will see the content user assignment have you assigned the users the same hierarchy and/or tags as the content? to check the user's assignment go to admin ➤ users and in the user list review the tag and hierarchy columns if needed, select a user to edit their assignment for more steps, see edit a user section capacity are there enough slots in the section? to adjust the number of slots in a section open the layout editor, and in the top left corner of your chosen section, click the gear icon or select edit section alternatively, use tools in the editor to navigate directly to the section scroll down to the grid layout and use the arrows to adjust the number of rows and columns for more steps, see add & edit sections click save