Troubleshooting & Tips
Troubleshoot Challenges
How do I manage recurring Challenges?
2min
here are some questions to help you better understand recurring challenges when does scoring begin in a recurring challenge? scoring in a recurring challenge begins immediately upon saving, unless hidden or disabled, and is retroactive it's recommended to line up the start (and end) of a recurring challenge with the scoring period in a daily challenge, start on a morning the score resets daily in a weekly challenge, start on a monday morning the score resets weekly in a monthly challenge, start on the 1st the score resets monthly in a yearly challenge, start january 1st the score resets annually this ensures clarity and prevents users from assuming that their scores are incorrect for instance, if you start a weekly step challenge on a friday, users have only three days to meet the weekly goal, which could cause confusion when the score resets on monday so, setting show/hide dates lets you align a recurring challenge with the above scoring periods disabling the challenge will also end scoring and remove it from the challenges section of the app how do i control the visibility of a recurring challenge? a recurring challenge appears immediately upon saving and remains visible, unless hidden or disabled s how/hide dates give you the flexibility to make a challenge visible prior to the start of scoring or keep it visible after scoring concludes alternatively, you can also disable the challenge, which removes it from the challenges section of the app how do i end scoring in a recurring challenge? if you set a hide date this will end scoring, since the challenge will no longer be visible to users you can also end scoring by disabling it in the challenge list running a step challenge? if you're running a recurring step challenge, it's recommended to disable or hide it when you want it to end if you keep a step challenge visible after you want scoring to end, users can still access the rewind button to collect past steps