Guide
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User & Group Management
Onboard & edit users

Add & invite a user

4min

Who can do this:

  • Anyone with the Users (editable) permission

Onboard a user with their email address, sending them an invite and assigning them to a Group all in one step.

Use this when

  • You've already onboarded the bulk of your employees, and you have a few to add later, such as when welcoming new employees to your organization.
  • You want to add a test user without sending an invite.

If sending an invite, the employee receives a unique private link, which can only be used once. After they follow the prompt to create a password, they are registered.

Here is an example of an invite:

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To add and invite a user:

1. Go to AdminUsers and at the top of the page, click Add/Invite.

2. In the Add/Invite users window, select Single user.

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3. Enter their email address, and optionally their name and phone number.

4. If you want, tick Bring users to app content.

  • This also prompts users to download the app.

5. If applicable, tick Skip single sign-on.

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6. Click Continue.

7. Confirm the remaining options and click Next:

  • Assignment: Select the user's Group assignment.
  • Don't send invites at this time: This adds the user without sending an invite.
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8. If you're ready to send, click Create & send.

The user immediately appears in the dashboard, and their registration status is marked pending, until they register.