Redeem a Reward
Here's how users can redeem the Rewards you create, depending on whether it's an auto-fulfilled gift card or a manually given (self-run) Reward.
Share a short video with users: Want to redeem a reward?
In the top-right corner of the homescreen, tap the Gift icon to view Rewards available.
- This opens the Rewards window.
Select the desired Reward and in the dialog click Redeem to confirm the redemption, including the points cost, if applicable.
- A receipt is generated as a record for every Reward redemption.
Do one of the following:
- Check your email for a receipt, which is a record of the redemption, or;
- In the Rewards window, tap Receipts. A list of any redemptions is displayed. Select the one you want, to bring up the receipt.
If it's an auto-fulfilled gift card, the receipt includes a Redeem button you can click.
What if the Reward was manual?
A receipt is generated, but it doesn't include a Redeem button. When you originally set up the Reward, if you opted to be notified when the Reward is redeemed, you'll receive an email. You can then arrange to give the Reward.
If it's an auto-fulfilled gift card, make a copy of the bar code to use at the gift card provider's website or physical location.
