Guide
...
Posts
Add & manage posts
Create a Media Collection
9 min
who can do this anyone with editing permissions for media collection, media item, and homescreen (if selecting display tags and availability) a media collection lets you display images, videos, pdfs, or audio recordings as a slide deck in the app you can upload new items or pull from your existing media library see also manage media library open the media page create a media collection and view items in your media library to get started go to posts ➤ media a list of your collections is displayed add a media collection create your collection by uploading a file or selecting it from your media library to add a media collection 1\ go to posts ➤ media and click add 2\ in the new item window, select the content type and upload your file what if i want to use items from the media library? if so, at the bottom, click cancel, which takes you to the media collection editor then, create a media collection docid\ csj1xl3efnaohkyly rxm 3\ use or edit the title generated for you, and if you want, enter a description 4\ click save this opens the new media collection editor with the uploaded item listed first its title and description are copied to the collection and menu fields customize your media collection give your collection a title and description, and edit the items as needed to customize your collection 1\ enter a title and desciption collection title recommended to stay under 40 characters (limit is 200) collection description (optional) character limit is 400 these are automatically copied to the menu title and menu text but you can edit them if needed 2\ if you want, add more media items add new upload another item from your computer pick from library choose an item from your manage media library 3\ reorder or remove items use the arrows to reorder items use the (+) to add and the (x) symbols to remove items what's the best media format? to ensure your content looks great across devices images use jpg or png format, with images at least 800–1000 pixels wide to ensure clarity across devices videos upload in mp4 format videos are automatically scaled for mobile, but for optimal desktop viewing, use a 16 9 aspect ratio (1920×1080) audio use mp3 format set display options decide how your media collection will appear to users, including layout preferences to set display options 1\ in the media collection editor, choose the options you want show item thumbnails display small preview images of each media item in the collection helpful for giving users a visual overview show item titles show the title of each media item within the slide if a description is included, it appears after the title, separated by a colon full page layout on desktop display the slides in a full page on a desktop computer available to subscribers only this is an advanced option let refresh customer success know if you want to set this up on the right, a preview shows how your media will appear finalize setup once your collection is ready, choose how you'd like to publish or share it to finalize the setup 1\ complete the common settings 2\ in the bottom right corner, select one save and create a challenge docid\ tecd3nxgks7ddn816tpzo opens a new challenge setup window save and send & schedule messages docid 2vzswdvo8ogahefdjez5j opens the compose page allowing you to send a message to selected recipients save and close saves your collection for the selected timeframe, or until you disable or remove it how do i link to a media collection from other app content? when you create focus content or a news & notice item select the include link? and in app options to choose the media collection you want to link to