---
title: View & adjust Points
slug: view-and-adjust-points
docTags: 
createdAt: 2023-11-13T17:36:26.295Z
---

:::hint{type="info"}
**Who can do this:**

- Anyone with permission to edit Points
:::

The points ledger provides you a record of all point entries, including the source, date, and time. Along with reviewing and exporting the list, you can manually change users' points as follows:

- Adjust point values earned for a specific challenge
- Adjust the overall point balance 
- Reverse the previous adjustment 

The option to manually add points comes in handy for recognizing activities that were not tracked in the app. 

# Open the Points ledger

Review point transactions or make changes.

1. Go to **Engagement** ➤ **Points**.
   - A record of all past transactions is displayed.
2. Proceed to the option you want below.

## Adjust the Point value earned for a specific Challenge

Change the number of points a user received for a challenge.

To do this:

1. Tick the checkbox next to the entry. You may select more than one.
2. In the dialog, enter the new points value and confirm by selecting **Adjust**. 

You’ll be redirected to the points ledger, where you'll see a green confirmation bar showing the change. 

![](https://api.archbee.com/api/optimize/aL1TvWcESMCDQPkBf0hc--xMaXiDUZywcKpDU-9MtyG-20241105-004658.png)

:::hint{type="success"}
**Want to display the entries of a specific user first?**

In the **Filter** field, enter the user's name and you'll see their entries first.
:::

## Adjust users' overall Point balance

Change the overall number of points available to a user by individual selection, hierarchy, or tag.

To do this:

1. On the **Points** page, select **Add**. 
   - The **Add/deduct points **window opens.
2. Under **How many points? **enter the number (e.g., 5 or -5).
3. Under **Who is this for?** choose one:
   - Select by hierarchy/tags
   - Select people individually 
4. Select the groups, user tags, or individuals and save.

![](https://api.archbee.com/api/optimize/aL1TvWcESMCDQPkBf0hc--gJemomXw1mZldQokjPK6E-20241105-010656.png)

You’ll be redirected to the points ledger, where you'll see a green confirmation bar showing the change. 

## Reverse the last adjustment 

Undo the adjustment you just made.

To do this:

1. On the **Points** page, tick the checkbox next to one or more entries.
2. At the top of the list, select the **Reverse** button.
3. In the dialog, confirm the action by selecting **Reverse**.

![](https://api.archbee.com/api/optimize/aL1TvWcESMCDQPkBf0hc--E2_au1THDsR8C-iy5B2VZ-20241105-011119.png)