---
title: Scores, wins, & completions
slug: scores-wins-and-completions
docTags: 
createdAt: 2022-06-19T23:36:29.000Z
---

Users earn credit when they complete specific activities related to a challenge goal:

- Viewing a trigger, like watching a video
- Taking steps
- Submitting a form, verifying the goal was completed

These activities form the basis for the scores they receive, and determine whether they successfully complete the challenge goal.&#x20;

### Scores vs. points&#x20;

*Scores* are automatically given to everyone in a challenge for completions and win&#x73;*,&#x20;*&#x77;ithin the timeframe of the challenge. &#x20;

*Points* are tied to rewards and awarded only when selected in the Challenge setup. You can award points for completions, wins, and raves, which users can then collect over time, give away, or redeem for rewards you've set up.&#x20;

![](https://api.archbee.com/api/optimize/UvIid87QOyOAFNtwAJwuq/tBTXfUuMp6_vvhDaPS28y_group-151.png)

In the Summary:

- The number of points a completion is worth is displayed under **Point reward.**
- The place and scores of all users invited to a challenge are listed.

:::hint{type="info"}
To view scores, placements, and submissions, see [View scores & submissions.](docId\:lQcqwCgU3heW6O9Tcxz4k)
:::

# How a Challenge is won

In a challenge, the aim is to do the selected activity the specified frequency or total number of times within a fixed timeframe or period, known as the *challenge goal.* When this goal is achieved, it counts as a completion.&#x20;

The user with either the highest score or who gets a completion within the timeframe, wins the challenge.&#x20;

# Scoring

Scoring begins on the challenge's start date. Each time users view a trigger, take steps, or self-report via a form, they increase their score, moving them toward a completion and a possible win.&#x20;

For example, if the challenge goal is to "Visit Yoga video at least three times each day, between 9/18 and 9/28", three views are required every day, to get one completion between 9/18 and 9/28. In this case, a completion is also a win.

Everyone invited to a challenge receives a score, regardless of whether they participate, even if it's a zero or incomplete.

:::hint{type="warning"}
**Can users get credit for exceeding a goal?**

No credit is given for exceeding the goal, whether it's extra views or steps, or completing the form multiple times.
:::

:::ExpandableHeading
### Types of scoring&#x20;

The type of scoring, whether yes/no, a percentage, or a whole number, is determined by the calculation type selected in the challenge setup. This is shown in the table below.

| **Calculation**   | **Scoring type**                           | **Description**                                                                                         |
| ----------------- | ------------------------------------------ | ------------------------------------------------------------------------------------------------------- |
| At least once     | Yes (complete) or no (incomplete)          | The activity must be done at least once within the period, to get a yes (complete).                     |
| Daily consistency | Percentage                                 | The activity must be done the number of times you set, every day, to get one completion.                |
| Total             | Whole number (+1 per step or trigger view) | The activity must be done the total number of times you set, within the period, to get one completion.  |


:::

# Completions & wins

One or multiple completions could be required to win, depending on how a challenge is set up. But, even if someone gets multiple completions, they could be surpassed by those with a higher score.&#x20;

The number of completions a user can get credit for in a given challenge, depends on the timeframe and period in the setup, as shown below.

| **Timeframe**    | **Period**                                    | **Number of completions possible**                  |
| ---------------- | --------------------------------------------- | --------------------------------------------------- |
| Custom fixed     | Start to end date                             | One                                                 |
| Recurring        | Daily, weekly, monthly, yearly                | One every day, week, month, or year                 |
| Rolling lookback | The number of days, weeks, or months you set  | One every number of days, weeks, or months you set  |

:::ExpandableHeading
### Custom fixed&#x20;

In a custom fixed timeframe, only one completion or win is possible. Scores are counted at the end date of the challenge. For example:

- If the goal is to walk 5,000 steps every day (Calculation type: **Daily consistency**), for a fixed seven-day period, even if employees walk six out of seven days, they will not receive a completion. Their final score would be *86%.*
- If the goal is to view something a total of ten times (Calculation type: **Total**), but employees fall short at six views, they will not receive a completion. The final score would be *6*.
:::

:::ExpandableHeading
### Recurring&#x20;

In a recurring timeframe, one completion or win is possible each day, week, month, or year, depending on the period selected. Scores are counted per period and reset at the end of each period. For example:

- If the goal is to swim ten laps, verified through a form, once weekly (Calculation type: **At least once**), scores are counted each week and reset every Monday morning. If employees miss a week, this is not counted in their score for the following week. The score would be *No (incomplete)* for the weeks they miss.
:::

:::ExpandableHeading
### Rolling lookback

In a rolling lookback timeframe, one completion or win is possible per number of days, weeks, or months, you selected, counting backwards from the current day. For example:

- If the goal is to have viewed a piece of content five times, looking back seven days from the current day (Calculation type: **Total**), viewing it four times falls short of a completion. The score would be *4.*
:::

:::hint{type="warning"}
**How do I use existing content in a challenge?&#x20;**&#x20;

Scoring in a recurring challenge is always retroactive. So if a form was active before you started a self-reporting challenge, users will get credit if they already completed the form. The same applies to an app view challenge, if they previously viewed the content. However, in a custom fixed timeframe, scoring isn't retroactive.&#x20;
:::

Leaderbroad
