Guide
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Messages
Messages

Re-send a message

2min

Who can do this:

  • Anyone with editing permission for Messages
  • Additional viewing permissions are needed for any app content tied to the message (e.g. Focus Content, News & Notices)

Occasionally, you may want to re-send the same or modified message to all of the original users.

How do I re-send a message to those who haven't opened the message?

Yes, you can send a message to only users who haven't opened a message when you view the open rate.

To re-send a message:

1. Go to MessagesSent.

2. In the Re-send column of the message you want, select the arrow.

  • The Compose page opens, with the original message loaded and recipients already selected.
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3. Optionally, edit your message, and the link, if one was included.

4. If you want, schedule your message, and then send your message.