Guide
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Messages
Check message stats
4 min
who can do this anyone with the message (visible) and users (visible) permissions check your sent messages, including the open rate, the number of users it was sent to, and the channel type used open sent list message stats can be viewed in your list of sent messages to view your sent list go to the messages ➤ sent any messages you've sent are displayed in a list each column provides the following info type the channel used, whether best channel, text, email, or push notification subject the subject entered in the original message date the date you sent the message sent to the number of users the message was sent to, and includes those who have and haven't opened it opened the percentage of users who've opened the message unopened the percentage of users who haven't opened the message re send re sends the message to all the original recipients check the open rate check the percentage of users who have or haven't opened a message this is useful if you want to send a follow up email or a reminder to either set of users to check the open rate check message stats check the percentage in the opened and unopened columns click the percentage you want a filtered user list loads, displaying only those users in the top left corner, you'll see the filter that's been applied send a message to filtered users to send a message to the filters users, follow these steps in the filtered list, next to last name , tick the checkbox this selects all the users in the list at the top of the list, click the message button the compose page opens where you can enter a new message the number of users is indicated on the send button, and users' names are listed below it if everything is correct, click send message your message is immediately sent