Guide
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Engagement options
Rewards

Add a Reward

7min
who can do this anyone with the rewards (editable) and challenges (visible) permissions increase engagement by setting up a reward that users receive by redeeming points for completing a challenge (completion), or receiving a recognition (rave) what do i need to do before adding a reward? before adding a reward for completions or receiving raves, you need to have created a challenge or rave see create a challenge open rewards setup add a new reward or edit an existing one to open the rewards setup go to engagement ➤ rewards ➤ rewards setup a list of any rewards you've created are displayed add a reward to add a reward 1\ open the rewards setup and click add a new reward window opens 2\ select the reward type self run (manual) offer a reward that you procure and give directly enter a name, description (optional), and upload an image gift card (auto fulfilled) offer a gift card users receive via refresh, which is billed to you later in the dropdown, choose the type, and enter the dollar amount on the right, the preview shows how it will appear in the rewards section of the app 3\ select how users receive the reward points redemption let users redeem points they've collected for a reward enter the umber of points you want them to redeem to get the reward triggered reward give the reward automatically upon one of the following triggers completing a challenge give the reward to all users who complete a challenge select the specific challenge receiving a rave give the reward to users who receive a rave how do users earn points they can redeem? you can allow users to earn points in the rave or challenge setup fields 4\ choose notification details public notification in newsfeed the recipient's name and reward will be published in the newsfeed notify by email when this is redeemed select this to be notified for each redemption and enter the email address 5\ select the common sections and common sections how do i ensure the reward is visible to the correct people? if you're giving a reward for a specific challenge or rave, check that you have selected the same availability as those you selected in the challenge or rave 6\ click save and close reward setup examples below are examples of rewards you might give, and the options to select when completing the reward setup what do you want to give? reward type how will people get this award? trigger type a gift card, billed to you later, for points they redeem gift card (auto fulfilled) points redemption not applicable your own gift, you give directly, for completing a specific challenge self run triggered reward completing a challenge your own gift, you give directly, when they receive a rave self run triggered reward receiving a rave your own gift, you give directly, for points they redeem self run points redemption not applicable a gift card, billed to you later, for completing a specific challenge gift card (auto fulfilled) triggered reward completing a challenge